Frequently Asked Questions

What materials are your jewelry made from?

We work with high-quality materials such as 18-karat gold, 925 sterling silver, and certified precious and semi-precious stones. Each piece includes detailed information about its materials.

How long does it take for my order to arrive?

Domestic orders are delivered within 3-5 business days. For international shipments, the timeframe is 7-14 business days. You will receive an email with a tracking number once your order has been shipped.

Can I return or exchange a piece of jewelry?

Yes, we accept returns and exchanges within 30 days of receiving your order, provided the item is in perfect, unworn condition. Please refer to our return policy for more information.

Do you offer personalized engraving services?

Yes, we offer engraving services on many of our pieces. You can indicate this in the order notes or contact us directly for more information.

How can I care for my jewelry?

We recommend storing your jewelry in a dry place away from humidity, avoiding contact with perfumes and chemicals, and cleaning them with a soft cloth. Each piece of jewelry comes with specific care instructions.

Do you have a physical store?

Currently, we operate online only, which allows us to offer you the best prices. If you have any questions, you can contact us through our contact form.